Terms & Conditions

Effective Date: June 2026
Welcome to Medilab Healthcare Pvt. Ltd.. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our website

1. About Us

Medilab Healthcare Pvt. Ltd. is a manufacturer and supplier of herbal, Ayurvedic, nutraceutical, cosmetic, and healthcare products, including but not limited to lozenges, balms, inhalers, syrups, tablets, capsules, ointments, herbal teas, powders, personal care products, and contract manufacturing services.

2. Acceptance of Terms

By using this website, you confirm that:

• You are at least 18 years of age or using the website under parental supervision.
• You agree to comply with all applicable laws and regulations.
• You will not misuse the website or its content.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, and information are accurate and up to date. However:

• Product images are for illustration purposes only.
• Packaging, colors, and product appearance may vary.
• Information provided on this website is for general informational purposes and should not be considered medical advice.
• Individual results from herbal or wellness products may vary.

4. Medical Disclaimer

The products manufactured or marketed by Medilab Healthcare Pvt. Ltd. are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by applicable regulatory authorities.
Customers should:

• Consult a qualified healthcare professional before using any healthcare, herbal, or nutraceutical product.
• Seek professional medical advice for any health condition.
• Read product labels and instructions carefully before use.

5. Orders & Payments

All orders are subject to acceptance and availability.

• We reserve the right to refuse or cancel any order at our discretion.
•  Prices may change without prior notice.
• Payments must be completed through approved payment methods.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location and logistics
  conditions.
• Medilab Healthcare Pvt. Ltd. shall not be liable for delays caused by third-party carriers, natural disasters, strikes, government restrictions, or unforeseen circumstances.
• Risk of loss passes to the customer upon delivery

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
Generally, products may not be eligible for return if

• The product has been opened or used.
• The product seal is broken.
• The item is damaged due to misuse or improper storage.

8. Intellectual Property

All website content, including:

• Logos
• Trademarks
• Product names
• Images
• Graphics
• Text
• Product formulations and designs

are the exclusive property of Medilab Healthcare Pvt. Ltd. and may not be copied,
reproduced, distributed, or used without written permission.

9. Third-Party Manufacturing & Private Label Services

For OEM, private label, contract manufacturing, and third-party manufacturing services:

• Product specifications must be approved by the client before production.
• Production timelines may vary based on order quantity and regulatory requirements.
• Custom packaging, artwork, and formulations remain subject to separate contractual
  agreements.
• Clients are responsible for ensuring compliance with applicable regulations in their
  target markets.

10. Limitation of Liability

To the fullest extent permitted by law, Medilab Healthcare Pvt. Ltd. shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Product misuse
• Incorrect self-medication
• Technical interruptions or website downtime

11. User Conduct

Users agree not to:

• Upload harmful or malicious content
• Attempt unauthorized access to website systems
• Interfere with website functionality
• Violate any applicable laws or regulations

12. Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

13. Changes to Terms

Medilab Healthcare Pvt. Ltd. reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.

15. Contact Us

Medilab Healthcare Pvt. Ltd.

Adddress: Gate No. 64, Sawaradari, Opp. Philips, Chakan, Khed, Maharashtra – 410501, India.
Email: info@medilabhealthcare.com
Phone: +91 7083656161